This page summarizes our general payment and refund practices. Specific terms for your procedure are confirmed in writing during your consultation and booking, and those written terms govern.
Payment methods
We accept commonly used payment methods and offer financing options for many procedures. The exact methods available to you, and any financing terms, are confirmed at the time of booking.
Deposits and scheduling
Reserving a surgery date may require a deposit to hold your slot and prepare your plan. The deposit amount and what it applies to are disclosed before you pay.
Cancellations and refunds
- If you need to reschedule, contact us as early as possible and we will do our best to accommodate you.
- Cancellation and refund eligibility depends on how far in advance you cancel and the terms confirmed at booking.
- Any non-refundable amounts are disclosed to you in writing before payment.
For questions about a payment, deposit, or refund, contact us at +1 (858) 838-4888.