Golden Touch Hair Restoration ("we") is responsible for the processing of your personal data in accordance with applicable data-protection law, including Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
Information we collect
- Contact details you provide — name, email, phone, and the country or city you're traveling from.
- Photographs you upload for AI analysis or consultation. Medical photographs are sensitive personal data and are processed only with your consent.
- Account information if you create an account, and records of your consultations and estimates.
- Basic technical and usage data collected automatically (see our Cookie Policy).
How we use your information
- To generate your AI estimate and hairline preview, and to schedule and provide consultations and care.
- To respond to your inquiries and communicate with you about your plan, in English or Spanish.
- To improve our services and, with appropriate consent, to calibrate the accuracy of our tools.
We do not sell your personal data. We share it only with the people and service providers necessary to deliver our services (for example, secure hosting and our surgical team), under appropriate confidentiality obligations.
Your rights (ARCO)
You may request to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO rights), withdraw consent, or ask us to delete photographs you have shared. To exercise these rights, contact us using the details below.
Contact
Golden Touch Hair Restoration — Dr Atl St 2084, Suite 206, Zona Río, Tijuana, B.C., Mexico. Phone: +1 (858) 838-4888.